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Welcome to my shop!
This shop is run by one person – Nymla! All of the items are packed by me personally and shipped from my studio in Sweden.
Please always read the full item description before checking out so that you know precisely what you are purchasing.
Note that I put a lot of effort into photographing my items accurately, but I cannot guarantee that every computer monitor will depict the precise color of the item, due to different monitor settings.
If you have any questions, email me (mail[at]nymla.se) and I will assist you in any way that I can. Thank you!
Payment
Accepted payment methods:
Credit card – Visa, Mastercard, Discover and AmEx – processed via Stripe.
Direct bank transfer or Swish – Sweden only. (Banköverföring till bankgirokonto, eller Swish.)
Currency:
This shop has Swedish Krona (Kr/SEK) as base currency.
You can change to, and also check-out and pay, in one of these currencies: SEK, EURO, USD, GBP, AUD, CAD, NZD, DKK, NOK.
If your local currency is not listed, you can still shop from me! You can check-out and pay in a non local currency and it will be converted for you when the money is deducted from your card/bank.
United Kingdom:
Because of new rules since Brexit, I can not accept orders under 135 GBP / 1600 SEK (excluding delivery) from the UK and Northern Ireland. If you would like to purchase something valued under 135GBP/1600SEK, you can contact me and I will set up an Etsy listing for you. Thanks for understanding!
Shipping
I ship worldwide, but…
I can currently not ship to these countries:
Russia, Belarus, Afghanistan, Bolivia, Haiti, Honduras, Laos, Libera, Libya, Mauritania, Mayotte, Saint Barthelemy, Saint Martin (French part), Saint Pierre and Miquelon, Somalia, Sudan, Venezuela, Wallis and Futuna.
I will ship your item/s 2-5 workdays (depending on my workload) after payment is complete. Sweden has no post service on weekends.
Estimated shipping times:
Outside of Europe: 1-2 weeks
Europe: 1 week
Sweden: 2-3 days
I ship with Swedish PostNord service. Packages being shipped outside of Europe may be held in your local customs agency for up to 6 weeks. This almost never happens but good to be aware of.
International customers are responsible for ensuring the goods are acceptable in their country and for payment of all local taxes, customs duty, processing and import fees.
Track your package here: www.postnord.se/en
Returns
I accept cancellations/returns.
Please inform me of cancellation of your order via email within 2 days of purchase.
Inform me of a return via email within 14 days of delivery. Send the email to: mail[at]nymla.se
Items must be shipped back within 21 days of delivery in a resaleable condition, ie. original packaging, clean, undamaged and unused.
The customer must pay for the return shipping costs. I recommend to use a service with insurance and proof of posting and delivery. I cannot refund any import duties and similar fees that you might have paid to receive the package to your country.
I can not accept returns for custom/personalized orders or digital downloads.
Damaged items may be replaced, repaired, fully or partially refunded. If you receive a damaged item please contact me immediately, before making any faulty goods returns, and I will do all I can to solve the problem with you!
Questions?
Feel free to contact me by sending an email to (mail[at]nymla.se) and I will get back to you shortly.